At the very first meeting, Jennifer was easy to talk to and put me at ease. This was not an easy thing for me to do and she was very professional in her understanding and feedback to my questions. She is VERY knowledgeable and had an answer to all my millions of questions. She and her staff were very quick to inform me of anything I needed to sign or of any changes in my status. I never felt self-conscious of my predicament. I have done so and will continue to refer my friends to Jennifer.